Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website located at intralaunch.io(the “Site”) and the early-access application located at app.intralaunch.io(the “Service”), each operated by IntraLaunch (“IntraLaunch”, “we”, “us”, or “our”).

By accessing the Site, registering for an account, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, in which case “you” refers to that organisation.

The IntraLaunch platform deployed into a customer’s own cloud environment, together with associated support, service levels, indemnities, data-processing terms, and commercial terms, is governed by a separate written engagement agreement between IntraLaunch and the customer (the “Engagement Agreement”). In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls with respect to its subject matter.

1. Eligibility and Accounts

You must be at least eighteen years old and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorised access to, or use of, your account. We may suspend or terminate an account at any time, with or without notice, if we reasonably believe these Terms have been violated.

2. Early Access and Pre-Release Service

The Service is provided on a pre-release, early-access basis. Features may be added, changed, restricted, or removed at any time without notice. The Service may contain bugs, errors, or unexpected behaviour, and we make no commitment as to availability, uptime, or service levels for the Site or the Service except as expressly set out in an Engagement Agreement.

You agree not to rely on the Service for any production workload, regulated workload, or business-critical purpose unless explicitly authorised in a written Engagement Agreement.

3. Customer Cloud Environment

Where you direct IntraLaunch to install or operate components within a cloud account or environment owned or controlled by you (“Customer Environment”), you remain solely responsible for that environment, including its credentials, identity and access management, network configuration, cost, the lawfulness of the workloads running within it, and the compliance posture of any data processed there. IntraLaunch’s control plane orchestrates the platform; you operate it.

4. Acceptable Use

You agree not to, and not to permit any third party to:

• Use the Site or Service in violation of any applicable law, regulation, or third-party right;
• Probe, scan, or test the vulnerability of, or interfere with the integrity or performance of, the Site or Service, except under a written authorisation;
• Reverse-engineer, decompile, or otherwise attempt to derive the source code or underlying ideas of the Service, except to the extent expressly permitted by applicable law;
• Use the Site or Service to send unsolicited communications, malware, or content that is unlawful, harassing, defamatory, or infringing;
• Scrape, harvest, or mass-download content from the Site for republication or to train machine-learning models without our prior written consent;
• Resell, sublicense, or otherwise commercially exploit the Service, except as expressly permitted in an Engagement Agreement.

5. Intellectual Property

As between you and IntraLaunch, IntraLaunch owns and retains all right, title, and interest in and to the Site, the Service, the IntraLaunch platform, the IntraLaunch name and marks, and all related software, documentation, designs, and improvements, including all intellectual-property rights therein. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Site and Service for their intended purpose and in accordance with these Terms. No other rights are granted by implication, estoppel, or otherwise.

If you submit ideas, suggestions, or feedback to us, you grant IntraLaunch a perpetual, worldwide, royalty-free licence to use that feedback for any purpose, including to improve the Service, without obligation or attribution.

6. Confidentiality

Information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential is “Confidential Information”. Each party agrees to use Confidential Information of the other only as necessary to exercise rights or perform obligations under these Terms, and to protect such information using at least the same degree of care it uses to protect its own confidential information of like importance. Confidential Information does not include information that is or becomes publicly available without breach of these Terms, was rightfully known to the receiving party without restriction prior to disclosure, or is independently developed without use of the disclosing party’s Confidential Information.

7. Fees

The Site is provided free of charge. The Service is provided to early-access participants without fee during the pre-launch period, unless otherwise agreed in writing. Fees, payment terms, and commercial terms for the IntraLaunch platform are set out in the applicable Engagement Agreement.

8. Third-Party Services

The Site and Service may interoperate with, or contain links to, services operated by third parties (including cloud providers, identity providers, source-control providers, and large-language-model providers). IntraLaunch does not control and is not responsible for such third-party services. Your use of any third-party service is at your own risk and subject to that third party’s terms.

9. Disclaimer of Warranties

The site and the service are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, IntraLaunch disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. IntraLaunch does not warrant that the site or service will be uninterrupted, error-free, secure, or free of harmful components, or that any content will be accurate or reliable.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will IntraLaunch or its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with these terms, the site, or the service, whether based in contract, tort, statute, or otherwise, and whether or not IntraLaunch has been advised of the possibility of such damages.

IntraLaunch’s total aggregate liability arising out of or relating to these terms or the use of the site and service, where free of charge, will not exceed one hundred euros (€100). Where you have entered into an Engagement Agreement, the liability cap set out in that agreement applies in place of this clause with respect to its subject matter.

11. Indemnification

You agree to defend, indemnify, and hold harmless IntraLaunch and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site or Service in violation of these Terms, your violation of any law or third-party right, or any Customer Environment, content, or data you cause to be processed through the Service.

12. Term and Termination

These Terms apply for as long as you access the Site or use the Service. You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without notice, including if we reasonably believe these Terms have been violated, if required by law, or if continued provision becomes impractical. Sections 5 (Intellectual Property), 6 (Confidentiality), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), and 15 (General) survive any termination of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Effective date” above and, where appropriate, provide additional notice. Your continued use of the Site or Service after the effective date of an update constitutes acceptance of the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which IntraLaunch is incorporated, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site or Service will be subject to the exclusive jurisdiction of the courts of that jurisdiction, except where mandatory local law requires otherwise. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual-property or confidentiality rights.

15. General

These Terms, together with any Engagement Agreement and any policies incorporated by reference (including the Privacy Policy), constitute the entire agreement between you and IntraLaunch with respect to their subject matter and supersede all prior or contemporaneous understandings. If any provision of these Terms is held to be unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign these Terms freely. Notices to IntraLaunch must be sent to the contact address in Section 16.

16. Contact

Questions about these Terms should be directed to legal@intralaunch.io. For general enquiries, write to hello@intralaunch.io.